Frequently Asked Questions . . .

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Who is handling the urine screens for the program?

    First Lab is HPRP’s third party administrator and will be handling the urine testing. First Lab can be reached at 1-800-732-3784 or www.firstlab.com.

Who do I contact if I am having problems with urine screens?

    If you are experiencing problems with a drop site, contact First Lab at 800-732-3784. If you are experiencing any problems with First Lab, contact HPRP at 800-453-3784..

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